These terms and conditions (hereinafter referred to as "the Terms") define the conditions for using the Japanese language education content (hereinafter referred to as "the Service") provided by our company. By using the Service, the user (hereinafter referred to as "the Customer") is deemed to have agreed to these Terms.
The Service provides Japanese language education content and services through online platforms. Customers can access and utilize the materials and lessons provided by our company through an internet connection.
The contract between the Customer and our company is formed when the Customer completes the payment for the Service. Please ensure that the information provided during the application process is correct.
The fees for using the Service are based on the fee schedule posted on our website. The fees may change, but customers will be notified before any such changes take effect.
The Customer agrees to pay the fees for using the Service in accordance with the payment methods specified by our company. The Service will be provided once the payment is completed. Payment methods include PayPal, bank transfer, and other methods offered by our company.
Our company will provide Japanese language education content based on the contract. However, in case of technical issues or unforeseen circumstances, the Service may not be available temporarily. In such cases, our company will promptly notify the Customer and make efforts to resolve the issue.
As the Service involves digital content, cancellations and refunds are generally not accepted. However, if a defect occurs due to our responsibility, a refund may be offered. For refund details, please contact us individually.
Customers are prohibited from engaging in the following activities when using the Service:
Activities that violate laws or public order and morals
Activities that infringe upon the rights of our company or third parties
Activities that interfere with the operation of the Service
Unauthorized access or unauthorized reproduction or distribution of content
The Customer's personal information will be handled appropriately based on our Privacy Policy. For more details on the Privacy Policy, please refer to our website.
While our company makes every effort to provide the Service, we will not be held responsible in the following cases:
Delays or interruptions in the Service due to natural disasters or force majeure
Malfunctions caused by the Customer’s network environment or device
Content defects or errors, except in cases of willful misconduct or gross negligence on our part
Our company may change the content of the Service or temporarily suspend its provision without prior notice to the Customer. In such cases, our company will not be held responsible.
If the Customer violates these Terms or if our company deems it necessary, the company may terminate the contract with the Customer without prior notice. In such cases, no refunds will be provided.
In the event of a dispute regarding these Terms, our company and the Customer will make efforts to resolve the issue through sincere consultation. If the dispute is not resolved through consultation, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
Our company may change these Terms as necessary. In the event of such changes, the revised Terms will take effect when posted on our website.